Self-service Support - Esna Technologies

    Magentrix has greatly improved our technical support work flow and offered our customers an easier way to contact support. The team at Magentrix have been great to work with and the I would gladly refer them to anyone.

    Scott McHardy, Support Manager - Esna Technologies

    Esna is a leading provider of cloud-enabled unified communications solutions and delivers over 150 different products and services through many different channels globally. They required a unique and flexible system to handle complex sets of configuration rules for their sales team to create, validate, track and e-mail quotes.

    Esna selected the Magentrix Custom Cloud for its product and price list configuration solution because it was flexible, reliable and cost effective. Now, Esna's sales team and its partners and resellers worldwide use the solution for self-service support and order processing.

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