Case Studies

    Gordon James Realty: 57% decrease in support tickets, 45% decrease in operational costs & much more
    "We wanted everything to be integrated in one consolidated platform. And that's just been a massive, massive value-add from Magentrix. And we knew there would be an increase in efficiency and customer satisfaction. But we were quite shocked at the actual results of the increases we’ve experienced." - Matthew Carcone, Director of Revenue, Gordon James Realty...
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    How RE:ACT Disaster Response Achieved 100% Time-Savings During a Pandemic
    Chris Lyon knew RE:ACT required a new system now more than ever. A new system that could handle a large influx of new volunteers and that integrated with Salesforce. Lyon describes the solution that addressed their problems during the global COVID-19 pandemic, “Everything in terms of our efforts in the COVID-19 crisis is very difficult to deal with but the Magentrix......
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    39% Decrease in Issues Per Customer: Kira Systems
    Learn how Kira Systems was able to automate customer self-service for a 39% decrease in issues per customer with a Magentrix Customer Portal for Salesforce....
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    Core Scientific - Pioneers in the Industry
    Core Scientific Case Study...
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    With Magentrix, Sodexo Mexico saved countless hours and significantly reduced their operating costs by streamlining and automating their admin and HR processes. Magentrix continues to optimize their business processes to help keep everything squeaky clean and running smoothly. ...
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    OpenSymmetry Employees Collaborate with Magentrix
    As the industry’s leading independent consulting firm specializing in all areas of sales performance management (SPM), OpenSymmetry employees had many different channels to communicate through and discussions were often difficult to access or lost in cyberspace....
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    How Magentrix has Elevated the Alpha FX Customer Experience
    Read all about how Alpha FX uses the power of a Magentrix portal to take their customers to the next level....
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    Jonas Construction software describes how they use a magentrix customer portal....
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    Lanner Drastically Reduces Support Emails with a Magentrix Self-Service Portal
    “Our Magentrix portal’s performance is great. Overall we’re very pleased, and I haven’t seen any boundaries that would stop us from doing much more with it going forward.” -Roger England, Salesforce Admin and Senior Consultant at Lanner Lanner is a process simulation software and consultancy company with offices...
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    Reconnect Mental Health Connects Clients with a Magentrix Self-Service Portal
    “Magentrix was so agile and quick that we were able to customize it how we wanted in a very short amount of time.” -Jennifer Wilkie, Director of IT and Shared Services at Reconnect Reconnect Mental Health is a mid-sized organization aiming to improve access to community health initiatives. They run a Shared Services group...
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