A channel partner training program is an important part of almost all partner programs. With the use of a partner portal, businesses can provide their channel partners with an integrated Learning Management solution (LMS). An LMS will deliver different training...

Do you know the difference between companies who have a loyal customer base and those who struggle to keep their customers? Good customer service...

Invest in a Customer Success Community that will enable customers to grow a deeper connection with your company, save costs, and increase revenue....

Consider the following scenario, let’s say company X’s direct sales channel is doing great, but their indirect sales channel isn’t as successful. They've carefully chosen the right channel partners and ensured they were properly on-boarded and fully equipped to sell....

Changes are coming to your partner and customer program. As new generations reshape the way we work, it has become inherently important to position your business to stay relevant. Your business needs to be sophisticated, and your resellers and customer...

If you sell through indirect sales channels, channel partner relationship management is an essential part of the success of your organization. Without implementing the right tools, taking care of these partner relationships can be a challenge and can negatively impact...

Think about your relationship with your channel partners. When choosing the right type of partner for your business, it is important to assess the different benefits that channel partners can bring to your company. Once you’ve attracted the right channel...

For numerous companies today, it can be difficult to create and maintain strong relationships with channel partners. Without a well-developed connection, channel partners will be less motivated to sell for your business. Through the use of a partner portal, the...

A playbook is a self-service feature that allows you to easily create a collection of marketing and sales resources that will be available on demand for channel partners. Channel partners will be able to access these resources when they...

Having a strong relationship with your partners is an influential part of positioning your business as a leader amongst your competition. Building these successful partner relationships should rely on a key element, a beneficial Partner Relationship Management (PRM) software....