Partner with us

The Magentrix Partner Program is for Solution Integrators and Consultants who are helping customers plan and implement CRM extensions for partner community portals, customer support and success programs and employee communities.

Seamlessly integrated with Salesforce CRM and Microsoft Dynamics CRM, Magentrix Solutions are used in many industry sectors including Technology, Healthcare, Telecommunications, Financial Services, Manufacturing and Distribution, Education, Not-For-Profit and more.

Doing business with us is easy

Enroll now to:

Offer Enhanced Customer Solutions
Provide comprehensive solutions for your customers that extend the CRM to Partner, Customer and Employee communities.
Develop Expertise in Magentrix
Provide expert implementation and customization services to your customers with training and support for the Magentrix platform.
Grow Your Business
Increase revenue by extending new solution offerings to existing customers and reach new customers by partnering with Magentrix.

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How It Works

The Magentrix Partner Program provides the training, support and resources you need to make money. Enroll now and start closing deals.

Approved Partners get access to the Magentrix Partner Community to register leads, request joint sales calls, take training, get technical support and resources. Closed deals are eligible for referral fees. Increase your revenue with implementation and custom development services. Get the training, tools, and support you need to deliver complete community collaboration solutions to your customers.

Program Benefits

Rapid Onboarding	Get started quickly with easy onboarding through the Magentrix Partner Community
Access to Partner Community	Secure Partner Community is a central resource for registering leads, accessing technical support resources, knowledge base, community forums and marketing and sales resources.
Online Training & Certification	Comprehensive documentation and online tutorials plus training courses with Sales, Admin and Developer training.
Partner Account Manager	Access to marketing materials and Magentrix specialists for joint customer calls, demos and trials.
Support	Knowledge base, email and online help requests.
Magentrix Partner Page	Logo with link included on Magentrix Partner page for certified partners.
Referral Incentive	Partner Agreement provides referral incentives for qualified leads that result in closed deals for Magentrix Subscriptions.

Qualification

To be eligible, your organization must have at least 1 year's experience as a Solution Provider or Consultant and must be a partner in good standing with Salesforce.com.

For more information and details on the Partner Program see the Partner Program Policies.

Application

Qualifying partners must complete an enrollment application and submit to Magentrix. Magentrix will review qualifying partner applications and approved partners will be notified for onboarding.

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Partner Resources

Approved partners will be provided access to the Magentrix Partner Community Portal where you can find partner information, technical and sales enablement resources and to engage with other partners:

Register Leads - Submit, view and edit leads and earn the referral fee
Knowledge Base - Searchable resource of articles on topics
Sales resources - Access sales resources to assist in your marketing and proposals
Request demo support - Engage Partner Account Manager for joint sales calls
Help Tickets - Submit cases for support and track your own and your customers' cases and status
Ideas - Post suggestions and ideas, comment on other's ideas and vote

FAQs

How do I become a partner?

Please visit www.magentrix.com/about/partners for more information on Magentrix Partnerships. You must complete the online application. Once approved, we'll send you the Partner Agreement to review and sign. When that is completed, you will receive credentials to access the Magentrix Partner Community resources to get started. If you have questions or need assistance, please contact us at sales@magentrix.com or by phone at 1-888-961-4736 to speak to a representative.

Are there different levels of partners?

There are 4 levels in the partner program. All partners begin at the Bronze level and are eligible to receive a commission fee on closed deals resulting from a referral. Leads must be registered in the Magentrix Partner site and approved by Magentrix to be eligible. Silver, Gold and Platinum partners must maintain certifications to provide implementation, customization and support services. They receive a commission fee on closed deals resulting from a referral and must commit to customer success stories in order to maintain fee incentives.

Who provides Technical Support to the customer?

The Customer Support SLA is with Magentrix. Partners support any configurations and customizations done by the partner. Magentrix provides customers and partners with online case submission and tracking so partners can easily monitor any customer cases.