Join the team

Magentrix is software-as-a-service (SaaS) social intranet company that helps organizations all over the world to transform the way they communicate and collaborate with their customers, partners and employee communities.

We're experiencing rapid growth and are looking for a top producer to join our sales team. This Account Executive/Sales Team Lead role reports directly into the VP of Business Development and Marketing and provides an opportunity for rapid advancement.

The Ideal Candidate:

You must have prior experience selling intranet, self-service portals, or CRM software-as-a-service subscription solutions and services to top executives of medium and large corporations

You must excel at hunting and finding new opportunities, have strong qualifying presentation and closing skills, work well as part of a team and be held accountable to agreed upon goals.

Experience selling CRM or Intranet solutions is required.

Salesforce experience

If this opportunity sounds exciting to you and you meet the description of the ideal candidate, please submit your application.

Only local candidates (Ontario, GTA) will be considered.

The Sales Development Representative plays a critical role in growing Magentrix’s business. You will be the first point of contact for marketing-generated leads, as well as reaching out to prospects to qualify new sales opportunities. You will be working on driving inbound pipeline for the Sr. Sales Team as a whole and frequently work with both Sales and Marketing to continually improve customer experience and the sales process. This position is based in Magentrix’s Thornhill office. 

YOU CAN HELP MAGENTRIX BY:

• Creating a great first impression and excellent customer experience with each point of contact
• Actively engage each lead multiple times to drive the connection
• Immediately follow-up to arrange sales calls
• Continually follow-up with and monitor passed leads, to ensure a consistent customer experience and momentum with follow-up time.
• Achieve individual weekly KPIs
• Meet and exceed monthly quotas

WHAT WE ARE LOOKING FOR:

• Tenacious. Curious. Driven.
• 1+ year experience in lead generation, sales, account management, etc.
• Exemplary written and verbal communication abilities
• A passion for technology and web design.
• You are determined to succeed.
• Experience with Salesforce.com or Microsoft Dynamics (Nice to Have)

COMPENSATION, BENEFITS & PERKS:

• Competitive compensation (Salary + Monthly Bonus)
• Paid Vacation
• Comprehensive Benefits Package

The team at Magentrix is redefining what collaboration means in a business environment to transform the way that communication and engagement are done. We develop portal solutions for businesses which improve their interactions between employees, customers, and partners so they can collaborate from anywhere, at any time. We work with customers and partners every day to understand their challenges and to provide effective solutions that change their businesses for the better.

RESPONSIBILITIES 

• Responsible for providing software technical support
• Troubleshoot problems, respond to queries and question related to Magentrix Platform, identify and isolate problems
• Product Knowledge base articles based on client and provide daily operations support as needed using incident management and resolution
• Provide status to supervisors and clients
• Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests
• Participate in activities and contribute ideas to resolve problems to better serve the customer and/or improve productivity
• Use decision-support tools to answer questions
• Collaborate with internal teams on complex problems
• Help customers in customizing and integrating their account using Magentrix platform and other cloud APIs
• Design solutions to problems that may be unstructured and that may require conceptual/creative thinking

QUALIFICATIONS

• Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology or equivalent.
• Salesforce Certification is a MUST
• Excellent written and verbal communication skills in English
• Experience interacting and presenting to customers over the phone and using collaboration tools is required.
• Candidates must be proficient in any of the following: CSS, JavaScript, JSON, C#, .NET and HTML.
• Experience reviewing logs for root cause analysis.
• Must be a team player and maintain effective collaboration with internal stakeholders.
• Effective time discipline and management.

Join Magentrix team, a leading cloud company providing on-demand PRM and Customer Success solutions world-wide. Magentrix brings a wealth of collaborative features for companies around the world to better manage and interact with their partners and customers.

We are looking for a creative and knowledgeable full-stack developer, who is an expert in web technologies and has a good eye for design and outstanding UI/UX.

Primary Responsibilities

• Design, build, and implement elegant web-based business solutions
• Participate in development of fast-paced client projects
• Write clean code that is maintainable, scalable, and extensible
• Integrate APIs and web services
• Troubleshoot issues, perform Unit Tests and resolve defects

   

Desired Skills and Experience

• Minimum 3+ years of experience in hands-on front-end web development.
• Degree in computer science.
• You must have experience with software product development and agile.
•  Excellent troubleshooting and debugging skills
• You must have excellent knowledge of JavaScript, jQuery, HTML 5, CSS 3 and Bootstrap framework.
• Must have development experience: C#.NET, ASP.NET,  Design patterns such as MVC, SQL Database and ORM Frameworks (e.g: Entity Framework).
• Must have good knowledge of software programing concepts such Object-Oriented programing, RDBMS Databases and Agile methodologies.
• Strong oral and written communications skills, excellent interpersonal skills.

   

The full-time position will be based out of our Richmond Hill, ON, Canada office.

• Only local Candidates will be considered, only Qualified Candidates will be contacted.