Magentrix Careers

RESPONSIBILITIES

• Design, develop, test and deliver high quality web application software on time.
• You will be involved working on multiple client professional services projects, sometimes in parallel.
• You are required to study and examine project specifications. 
• Understand client needs and work with project managers to develop solutions for our clients.
• Research latest technologies, development frameworks and utilize them in your work.
• Track your time-spent on project tasks, document the technical specs and changes for project tracking purpose.
• Troubleshoot issues, track defects and resolve defects using other developers within the team.

QUALIFICATIONS

• Minimum 3 years of experience in a web-based environment or strong programming background.
• Strong oral and written communications skills, excellent interpersonal skills.
• Degree in computer science.
• You must have excellent knowledge of JavaScript, jQuery and HTML 5.
• You must be very good at creating web-based user-interface using HTML5, CSS and Bootstrap framework.
• Must have web development back-end experience:
• C#.NET, ASP.NET, SQL Database and ORM Frameworks.
• Must have good knowledge of software programming concepts such Object-Oriented programming, Relational database design and agile methodology.
• Knowledge of Microsoft CRM Dynamics or Salesforce.com CRM is a plus.

The team at Magentrix is redefining what collaboration means in a business environment to transform the way that communication and engagement are done. We develop portal solutions for businesses which improve their interactions between employees, customers, and partners so they can collaborate from anywhere, at any time. We work with customers and partners every day to understand their challenges and to provide effective solutions that change their businesses for the better.

RESPONSIBILITIES 

• Responsible for providing software technical support
• Troubleshoot problems, respond to queries and question related to Magentrix Platform, identify and isolate problems
• Product Knowledge base articles based on client and provide daily operations support as needed using incident management and resolution
• Provide status to supervisors and clients
• Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests
• Participate in activities and contribute ideas to resolve problems to better serve the customer and/or improve productivity
• Use decision-support tools to answer questions
• Collaborate with internal teams on complex problems
• Help customers in customizing and integrating their account using Magentrix platform and other cloud APIs
• Design solutions to problems that may be unstructured and that may require conceptual/creative thinking

QUALIFICATIONS

• Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology or equivalent.
• Excellent written and verbal communication skills in English
• Experience interacting and presenting to customers over the phone and using collaboration tools is required.
• Candidates must be proficient in any of the following: CSS, JavaScript, JSON, C#, .NET and HTML.
• Experience reviewing logs for root cause analysis.
• Must be a team player and maintain effective collaboration with internal stakeholders.
• Effective time discipline and management.

The Sales Development Representative plays a critical role in growing Magentrix’s business. You will be the first point of contact for marketing-generated leads, as well as reaching out to prospects to qualify new sales opportunities. You will be working on driving inbound pipeline for the Sr. Sales Team as a whole and frequently work with both Sales and Marketing to continually improve customer experience and the sales process. This position is based in Magentrix’s Thornhill office. 

YOU CAN HELP MAGENTRIX BY:

• Creating a great first impression and excellent customer experience with each point of contact
• Actively engage each lead multiple times to drive the connection
• Immediately follow-up to arrange sales calls
• Continually follow-up with and monitor passed leads, to ensure a consistent customer experience and momentum with follow-up time.
• Achieve individual weekly KPIs
• Meet and exceed monthly quotas

WHAT WE ARE LOOKING FOR:

• Tenacious. Curious. Driven.
• 1+ year experience in lead generation, sales, account management, etc.
• Exemplary written and verbal communication abilities
• A passion for technology and web design.
• You are determined to succeed.
• Experience with Salesforce.com or Microsoft Dynamics (Nice to Have)

COMPENSATION, BENEFITS & PERKS:

• Competitive compensation (Salary + Monthly Bonus)
• Paid Vacation
• Comprehensive Benefits Package

DESCRIPTION

We are looking for a candidate who has worked in consulting (customer facing) roles
preferably in the CRM space (salesforce.com or Dynamics).
Candidate should be able to work with clients, analyze their needs, have a strong understanding
of business, application and customer requirements.
Candidate also need to have experience with programming, coding and be able to create business
requirements and technical design documents and interface with developers.

RESPONSIBILITIES

• Understand business requirements and processes of customers and translate them to
specific functional specifications
• Facilitating the negotiation of requirements amongst multiple stakeholders
• Design, manage, and conduct client interviews in order to validate the proposed solution
with requirements
• Maintain requirements tracking to keep tight control over evolving business requirements
and scope changes
• Become a solution expert that can guide customers on how best to realize value from
Magentrix products
• Facilitating design sessions with the solution architect to define the solution,
specifications and scope.
• Manage multiple projects simultaneously to meet delivery and budget targets

QUALIFICATIONS

• University degree in engineering, science or technology field or equivalent
• Project Management certification or equivalent experience
• Experience in preparing solution proposals and detailed functional requirements in
consultation with clients and partners

• Lead experience

• Knowledge of CRM application implementation (Salesforce.com or Dynamics CRM)
• Minimum 3-5 years working as a senior business analyst / system analysis in technology setting
• Able to work under stress and conflicting timelines when necessary

• Strong interpersonal skills and communicates in a clear and concise manner (written and
verbal)
• Flexible, energetic and able to work well with others in a client-focused, innovative and
cross-functional environment
• Enhanced proficiency in Microsoft Office Suites (Excel, Powerpoint, Access, Word,
Publisher)
• Strong organizational and problem solving skills balanced with common sense and
initiative
• Results-oriented and process driven, with high expectations of self and team
• Ability to effectively receive and communicate feedback

Magentrix is software-as-a-service (SaaS) social intranet company that helps organizations all over the world to transform the way they communicate and collaborate with their customers, partners and employee communities.

We're experiencing rapid growth and are looking for a top producer to join our sales team. This Account Executive/Sales Team Lead role reports directly into the VP of Business Development and Marketing and provides an opportunity for rapid advancement.

The Ideal Candidate:

You must have prior experience selling intranet, self-service portals, or CRM software-as-a-service subscription solutions and services to top executives of medium and large corporations

You must excel at hunting and finding new opportunities, have strong qualifying presentation and closing skills, work well as part of a team and be held accountable to agreed upon goals.

Experience selling CRM or Intranet solutions is required.

Salesforce experience

If this opportunity sounds exciting to you and you meet the description of the ideal candidate, please submit your application.

Only local candidates (Ontario, GTA) will be considered.

SUMMARY

Magentrix corporation is seeking for a permanent Quality Assurance (QA) Analyst to join their team. In this role, you are responsible to assure the quality of the product is met before deployment to production servers. You will need to have a solid understanding of all QA procedures and apply them effectively on each release.

RESPONSIBILITIES

• Working closely with the development team to deliver quality software to our clients.

• Develop test plans, test cases, test scripts and test reports based on the requirements.

• Review user requirement documents to ensure the new features are testable.

• Fully test the application with all edge cases before release.

• Validate that user expectations are achieved during the testing process.

• Determine LOE for individual issues in the backlog before starting the test.

• Prepare clear, precise and multi-step test cases for each issue in the backlog.

• Prepare release notes for the final product.

QUALIFICATIONS

• Minimum 5 years of experience in testing complex enterprise web based applications.

• Excellent knowledge of software testing, concepts and procedures.

• Strong oral and written communication skills, excellent interpersonal skills.

• Degree in Business Administration, Software Engineering or a related field.

• Understanding of QA process for software development, debugging and release.

• Solid knowledge of sanity, smoke and regression testing procedures.

• Familiar with Agile software development methodology.

• Assess, evaluate and time estimate defects, enhancements and large scale tasks.

• Ability to write multi-step and precise test cases for defects and issues.

• Familiar with automated testing tools.

• Knowledge of CRM software such as  Salesforce or MS Dynamics is a plus.

ABOUT MAGENTRIX

The team at Magentrix is redefining what collaboration means in a business environment to transform the way that communication and engagement are done. We develop portal solutions for businesses which improve their interactions between employees, customers, and partners so they can collaborate from anywhere, at any time. We work with customers and partners every day to understand their challenges and to provide effective solutions that change their businesses for the better.