Join the team

The Account Executive plays a critical role in Magentrix’s growth. You will manage a pipeline of deals from qualification to close for Magentrix's SaaS solution ranked in the leader's quadrant on G2 Crowd and maintaining a 5-star rating on Salesforce's AppExchange.

WHAT YOU WILL BE DOING:

• Learn and communicate Magentrix's offering to prospects and customers
• Actively manage your sales pipeline from qualification to close
• Successfully manage all stages of the sales cycle
• Conduct discovery calls
• Meet and exceed quarterly quotas

WHAT WE ARE LOOKING FOR:

• 5+ years of quota carrying experience, ideally with a SaaS solution
• Working knowledge of Salesforce and/or Microsoft Dynamics
• Familiarity with partner programs and go-to-market channel strategies
• Proven consultative sales skills
• Excellent written and verbal communication abilities
• A passion for technology and web design
• University degree or equivalent experience.
• Based in Canada, ideally in the Greater Toronto Area, however, all Canadian residents will be considered.

COMPENSATION, BENEFITS & PERKS:

• Competitive OTE compensation (Salary + Commission)
• Uncapped commissions
• Paid Vacation
• Comprehensive Benefits Package

The team at Magentrix is redefining what collaboration means in a business environment to transform the way that communication and engagement are done. We develop portal solutions for businesses which improve their interactions between employees, customers, and partners so they can collaborate from anywhere, at any time. We work with customers and partners every day to understand their challenges and to provide effective solutions that change their businesses for the better.

RESPONSIBILITIES 

• Responsible for providing software technical support
• Troubleshoot problems, respond to queries and question related to Magentrix Platform, identify and isolate problems
• Product Knowledge base articles based on client and provide daily operations support as needed using incident management and resolution
• Provide status to supervisors and clients
• Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests
• Participate in activities and contribute ideas to resolve problems to better serve the customer and/or improve productivity
• Use decision-support tools to answer questions
• Collaborate with internal teams on complex problems
• Help customers in customizing and integrating their account using Magentrix platform and other cloud APIs
• Design solutions to problems that may be unstructured and that may require conceptual/creative thinking

QUALIFICATIONS

• Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology or equivalent.
• Salesforce Certification is considered an asset
• Excellent written and verbal communication skills in English
• Experience interacting and presenting to customers over the phone and using collaboration tools is required.
• Knowledge of the following: CSS, JavaScript, JSON, C#, .NET and HTML is considered an asset.
• Experience reviewing logs for root cause analysis.
• Must be a team player and maintain effective collaboration with internal stakeholders.
• Effective time discipline and management.