Eliminate the endless emails and phone calls by streamlining your support process. Automate Case creation with Email to Case or let users login to access their account information, easily submit and track the status of their support tickets.
Real-time synchronization with your CRM so support agents can be responsive or configure your own ticket management with List Views, filters and search for Support Agents to easily manage and resolve Case tickets.
- Seamless CRM integration
- Custom Fields
- Comments and attachments