This whitepaper provides a guideline for selecting the right customer portal solution for your CRM by following a three-stage process.
By comparing in-house and third party SaaS products, we examine present business and technical portal requirements, which are then mapped against the upfront and hidden costs for development and future scalability needs.
- Use Cases for CRM-Integrated Portal
- In-house development and third-party solutions overview
- Defining your requirements
- Calculating costs
- Planning future scalability